Terms and Conditions

Welcome to Bianca's Gallery. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read these terms carefully before making any purchases or using our services.

Intellectual Property

All artwork, images, and content displayed on my website are protected by copyright and other intellectual property laws. Any unauthorized use, reproduction, or distribution of the materials is strictly prohibited.

Product Information

We strive to provide accurate and detailed information about each artwork, including images and descriptions. However, please note that colors may vary slightly from screen to screen due to different monitor settings. The dimensions and details mentioned are approximate and may have slight variations from the actual artwork.

Pricing and Payment

All prices are listed in Euro's and include applicable taxes. Prices are subject to change without prior notice. Payment for your order must be made through our secure payment gateway. 

Without question I reserve the right to change products and/or product pricing at any time. I also reserve the right to refuse any order that is placed. If in this case I cancel your order I will inform you about the cancellation and notify you via email or billing address provided in the order information. 

The following payment methodes can be used: iDeal, Credit Card, Apple Pay, Direct Bank Transfer

Shipping and Delivery

I ship mainly within Europe. If your country is not listed in the shipping option, feel free to send me an email. We then can explore the shipping possibilities together, ensuring that your favorite artwork can be sent to you.  Shipping costs will be calculated based on the delivery address and will be added to your order total during the checkout process.

Please allow 3-5 business days for your order to be processed and shipped. Please note that international shipments may be subject to customs duties or import taxes, which are the responsibility of the recipient.

All orders will be shipped with insured shipping. 

Provided customer information

Kindly be aware that it is the recipient's responsibility to ensure the accuracy of the shipping information provided. Regrettably, I cannot be held responsible for any unsuccessful shipments that may occur due to missing or incomplete information. Your cooperation in verifying the shipping details is greatly appreciated. If you have any concerns or need further assistance, please feel free to reach out. Thank you for your understanding.

Returns and Refunds

All available items on this shop are final pieces. If you are not completely satisfied with your purchase, you may return the artwork within 14 days from the date of delivery. If you feel like you want to return your piece, then please contact me via email.

The artwork must be returned in its original condition and in perfect state. Upon receipt and inspection, a refund will be issued excluding shipping charges. Please note that commissioned or personalized artwork is non-refundable.

Privacy Policy

We value your privacy and take all necessary measures to protect your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

Communication

By placing an order, you agree to receive order-related communications such as order confirmations, shipping updates, and customer service responses via email or other communication channels.

Limited Liability

While we make every effort to provide accurate and reliable information, we do not guarantee that our website will be error-free or uninterrupted. We shall not be held liable for any damages, losses, or expenses arising from the use or inability to use our website or products.

Natural Materials

Please note that all my art pieces are mounted on wooden frames. Because of this some warping may occur. This is usually caused because of the change in room temperature and humidity.

Framing the artwork once you have received your order helps prevent distortion of the artwork.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Netherlands. 

By using our website and purchasing from our webshop, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at via our contact page. Thank you for shopping!